Last Updated: 12 February 2026
Service Team Pro collects personal information when you contact us about cleaning services. This information includes your name, email address, phone number, property address, and details about your cleaning service needs. We collect this information to provide service quotes, schedule property assessments, and deliver the cleaning services you request.
When you submit an inquiry through our website contact form or communicate with us via email or phone, we store the information you provide to respond to your request and maintain records of our service relationship. This information helps us understand your property's specific requirements and provide appropriate cleaning solutions.
We use the personal information you provide for the following purposes:
Service Team Pro does not sell, rent, or trade your personal information to third parties. We share your information only in the following circumstances:
With cleaning team members who need access to property information to perform scheduled services. Staff receive only the information necessary to complete their work assignments.
With service providers who assist with business operations, such as payment processing, scheduling systems, or insurance providers. These providers are contractually obligated to protect your information and use it only for specified purposes.
When required by law, such as responding to court orders, legal processes, or regulatory requirements. We may also disclose information to protect our rights, property, or safety, or that of our customers or others.
We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage systems, access controls, and staff training on information handling procedures.
However, no internet transmission or electronic storage system is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security of data transmitted to our website or stored in our systems.
Our website uses cookies to improve user experience and website functionality. Cookies are small text files stored on your device that help us remember your preferences and understand how visitors use our site.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
For detailed information about our cookie practices, please review our Cookie Policy.
Under Canadian privacy law, you have certain rights regarding your personal information:
To exercise these rights, contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law or for legitimate business purposes. Service records are typically maintained for several years for business continuity, warranty purposes, and legal compliance.
When personal information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete that information promptly.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Significant changes will be communicated through prominent notice on our website or direct communication to customers.
Your continued use of our services after policy changes indicates acceptance of the updated terms.
If you have questions about this privacy policy or our information practices, or wish to exercise your privacy rights, please contact us:
Service Team Pro
1741 Rue le Royer
Montreal, QC, Canada
Email: [email protected]
Phone: +1 514 641 1741